Interpersonal Skills Training

For organizations looking to build the skills and competencies of their people

OUTCOME-DRIVEN SELLING: A CONSULTATIVE APPROACH TO SALES

A two-day workshop on building consultative selling skills

What separates a top salesperson from an average performer? Given the same product knowledge, sales goals and selling tools, why do some salespeople fail and others succeed?

The answer has to do with focus. Average salespeople focus on their own desired outcomes, goals and interests. Top salespeople focus on the customer. When selling, we need to remember that we must not only worry about what we are trying to achieve, but also seek to understand the customer's desired outcomes and interests. If we stick to our own perspective, we risk failure in the sales process or arriving at a solution that not only does not satisfy either person's interests, but also results in mistrust.

Learning Objectives:

Avoid the six most common mistakes sales professionals make
Plan for the sales call
Ask questions that guide the discussion
Listen effectively
Communicate without becoming aggressive
Meet customer needs without giving in
Challenge the customer to think differently
Discover the secrets of building rapport
Use proven selling strategies
Address the customer's fear of making a decision
Close the sale
Handle tension, conflict and unproductive emotions
Learn how conflict can be prevented

WORKSHOP DATES AND LOCATION

July 16 - 17, 2025
(Tero Learning Center, Des Moines, Iowa)
October 21 - 22, 2025
(Tero Learning Center, Des Moines, Iowa)

Registration Information

REGISTRATION FEE: $895 PER PERSON (10% discount with 6 or more registrations or for SHRM, ATD, and CIRAS members)

Unlimited snacks and refreshments will be provided throughout the workshop. Lunch is not provided and participants are free to leave the facility for a one hour lunch break.

REGISTRATION FEE INCLUDES:

Expert workshop facilitation by highly-skilled, certified Tero trainers.
Workshop materials
Award-winning Your Invisible Toolbox book
Helpful job aid, e-manual, physical and electronic resources for use during and after the workshop.
Complimentary subscription to Tero's monthly eZine (electronic magazine) and complimentary access to Tero's exclusive Graduates Only section of the Tero website

WORKSHOP TIMES CENTRAL STANDARD

8:30 A.M. - 4:30 P.M. BOTH DAYS

CANCELLATION OR SUBSTITUTION

You may cancel your registration up to 14 days before the seminar. 75% of your registration fee will be refunded. If you need to cancel less than 14 days prior to the seminar, you may send a substitute from your organization or transfer your registration to another Tero seminar within one year.

CREDIT CARD PAYMENTS

Tero accepts MasterCard, Visa, American Express and Discover as an alternative to our standard invoicing procedures.

Why Choose Us?

Research shows that 85% of professional success is due to interpersonal skills. Conflict with a co-worker over the best approach to solving a problem, providing feedback to an employee and finding a solution to a customer complaint are just a few examples of the situations where these skills are critical.

Tero International invests an average of 55 hours of research, program design and curriculum development into every one hour of proprietary training delivered in a classroom. Continuous ongoing research ensures that the training remains relevant and responds to constant changes, discoveries and innovations. In addition to a substantial investment in content research, Tero also invests heavily in research related to the process of learning to ensure that all training programs are delivered in a learner-friendly format.

About Tero

Since 1993, Tero International has earned a distinguished reputation as a premier interpersonal skills research and corporate training company. Thousands of professionals from locations around the world are graduates of Tero's workshops, clinics and coaching services.

Location

1840 NW 118th, Suite 107 Des Moines, IA, 50325, USA

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Quantity	Price per item	Discount
6 items	$715.50	20% off

Interpersonal Skills Training

Interpersonal Skills Training

For organizations looking to build the skills and competencies of their people

Outcome-Driven Selling: A Consultative Approach To Sales

OUTCOME-DRIVEN SELLING: A CONSULTATIVE APPROACH TO SALES

A two-day workshop on building consultative selling skills

Learning Objectives:

WORKSHOP DATES AND LOCATION

Registration Information

WORKSHOP TIMES CENTRAL STANDARD

CANCELLATION OR SUBSTITUTION

CREDIT CARD PAYMENTS

Why Choose Us?

About Tero

Location

Contact us