1840 NW 118th, Suite 107 Des Moines, IA, 50325, USA
For organizations looking to build the skills and competencies of their people
Quantity | Price per item | Discount |
6 items | $265.50 | 10% off |
The ability to Outclass Your Competition has never been more critical. Skillfully handling interpersonal interactions leads to retention of existing customers and to an improved perception of your organization by future customers. According to research conducted by Harvard University, Carnegie Foundation, and Stanford Research Institute, 85 percent of job success is based on people skills.
Tero International, Inc. helps professionals master the critical but often overlooked skills needed to Outclass Your Competition. At Tero, we call Etiquette and Protocol a Business Intelligence, or B.Q., and we believe it is an intelligence you cannot afford to be without.
REGISTRATION FEE: $295 PER PERSON (10% discount with 6 or more registrations or for SHRM, ATD, and CIRAS members)
Unlimited snacks and refreshments will be provided throughout the workshop. Lunch is not provided and participants are free to leave the facility for a one hour lunch break.
REGISTRATION FEE INCLUDES:
8:30 A.M. - 2:30 P.M.
You may cancel your registration up to 14 days before the seminar. 75% of your registration fee will be refunded. If you need to cancel less than 14 days prior to the seminar, you may send a substitute from your organization or transfer your registration to another Tero seminar within one year.
Tero accepts MasterCard, Visa, American Express and Discover as an alternative to our standard invoicing procedures.
Research shows that 85% of professional success is due to interpersonal skills. Conflict with a co-worker over the best approach to solving a problem, providing feedback to an employee and finding a solution to a customer complaint are just a few examples of the situations where these skills are critical.
Tero International invests an average of 55 hours of research, program design and curriculum development into every one hour of proprietary training delivered in a classroom. Continuous ongoing research ensures that the training remains relevant and responds to constant changes, discoveries and innovations. In addition to a substantial investment in content research, Tero also invests heavily in research related to the process of learning to ensure that all training programs are delivered in a learner-friendly format.
Since 1993, Tero International has earned a distinguished reputation as a premier interpersonal skills research and corporate training company. Thousands of professionals from locations around the world are graduates of Tero's workshops, clinics and coaching services.
1840 NW 118th, Suite 107 Des Moines, IA, 50325, USA